Introductory Office Skills

In Introductory Office Skills, you’ll explore how to communicate well—both in person and in writing. You’ll get some useful tips for understanding documents such as job postings and job applications, and you’ll also focus on applying for a job. And to make you even more successful, this topic includes some great ideas for organizing your documents and records, as well as your calendar.

You can join the Introductory Office Skills course online.

 

Topic 1: Communication

• What is communication?
• What are some types of communication?
• What are some barriers to communication?

In this topic, you’ll see examples of good communication and not-so-good communication at work, as well as practical exercises to build your own communication skills.

 

Topic 2: Reading

If you sometimes find reading overwhelming, you’re not alone! Documents like job postings and job applications can be intimidating. This topic is designed to help you get comfortable reading employment-related documents.

 

Topic 3: Writing

Employment comes with plenty of documents! This topic is all about workplace forms and job applications, and how you can successfully fill them out. You’ll learn what’s legal—and not legal—for an employer to ask on a job application. And you’ll learn how keywords can give you an advantage with employers.

 

Topic 4: Records management

It may not sound fun, but organizing your documents and information can make your life much more enjoyable—and empowering. This topic will help you create your own organizational system for tracking job applications and other work-related documents so you can be your very best.

 

Topic 5: Managing a calendar

Time management can be tricky—but it’s sure helpful when you’re looking for a job or working at a job. In this topic, you’ll explore different types of calendars and how you can use them to take control of your time so you can be successful.